{"id":886,"date":"2017-09-26T13:09:51","date_gmt":"2017-09-26T10:09:51","guid":{"rendered":"https:\/\/telenet.lv\/en\/politika-konfidencialjnosti\/"},"modified":"2024-06-19T15:22:24","modified_gmt":"2024-06-19T12:22:24","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.telenet.lv\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"

[vc_row][vc_column width=”1\/4″][\/vc_column][vc_column width=”1\/2″][vc_custom_heading]Priv\u0101tuma politika[\/vc_custom_heading][vc_column_text]\u0160\u012bs Priv\u0101tuma politikas m\u0113r\u0137is ir sniegt fiziskajai personai \u2013 SIA \u201cTELENET\u201d pakalpojumu klientam – inform\u0101ciju par personas datu apstr\u0101des nol\u016bku, apjomu, aizsardz\u012bbu, apstr\u0101des termi\u0146u un datu subjekta ties\u012bb\u0101m datu ieg\u016b\u0161anas laik\u0101, k\u0101 ar\u012b apstr\u0101d\u0101jot klienta personas datus.<\/p>\n

\u0160\u012b Politika ir piem\u0113rojama, ja Klients izmanto, ir izmantojis vai ir izteicis v\u0113l\u0113\u0161anos izmantot Pakalpojumu sniedz\u0113ja sniegtos pakalpojumus, vai ir cit\u0101 veid\u0101 saist\u012bts ar Pakalpojumu sniedz\u0113ja sniegtajiem pakalpojumiem, tai skait\u0101 attiec\u012bb\u0101s ar Klientu, kas nodibin\u0101tas pirms \u0161\u012bs Politikas sp\u0113k\u0101 st\u0101\u0161an\u0101s.<\/p>\n

1. DEFIN\u012aCIJAS<\/p>\n

Apstr\u0101de<\/b> – ir jebkura ar personas datiem vai personas datu kopumiem veikta darb\u012bba vai darb\u012bbu kopums, ko veic ar vai bez automatiz\u0113tiem l\u012bdzek\u013ciem, piem\u0113ram, v\u0101k\u0161ana, re\u0123istr\u0101cija, organiz\u0113\u0161ana, struktur\u0113\u0161ana, glab\u0101\u0161ana, piel\u0101go\u0161ana vai p\u0101rveido\u0161ana, atg\u016b\u0161ana, apl\u016bko\u0161ana, izmanto\u0161ana, izpau\u0161ana, nos\u016btot, izplatot vai cit\u0101di darot tos pieejamus, saska\u0146o\u0161ana vai kombin\u0113\u0161ana, ierobe\u017eo\u0161ana, dz\u0113\u0161ana vai izn\u012bcin\u0101\u0161ana.<\/p>\n

P\u0101rzinis<\/b> \u2013 SIA \u201cTELENET\u201d, vienotais re\u0123. Nr. 40003615639, Raunas iela 44 k-1, R\u012bga, LV-1039. Faktisk\u0101 pakalpojumu snieg\u0161anas adrese: atbilsto\u0161i pakalpojuma veidam un nosl\u0113gtajam l\u012bgumam.<\/p>\n

Klients<\/b> – jebkura fiziska vai juridiska persona, kura izmanto, ir izmantojusi, vai ir izteikusi v \u0113l\u0113\u0161anos izmantot jebkurus Pakalpojuma sniedz\u0113ja sniegtos pakalpojumus vai ir jebk\u0101d\u0101 cit\u0101 veid\u0101 saist\u012bta ar tiem.<\/p>\n

Personas dati<\/b> – jebkura inform\u0101cija, kas attiecas uz identific\u0113tu vai identific\u0113jamu fizisku personu (datu subjekts); identific\u0113jama fiziska persona ir t\u0101da, kuru var tie\u0161i vai netie\u0161i identific\u0113t, jo \u012bpa\u0161i atsaucoties uz identifikatoru, piem\u0113ram, min\u0113t\u0101s personas v\u0101rdu, uzv\u0101rdu, identifik\u0101cijas numuru, atra\u0161an\u0101s vietas datiem, tie\u0161saistes identifikatoru vai vienu vai vair\u0101kiem min\u0113tajai fiziskajai personai rakstur\u012bgiem fizisk\u0101s, fiziolo\u0123isk\u0101s, \u0123en\u0113tisk\u0101s, gar\u012bg\u0101s, ekonomisk\u0101s, kult\u016bras vai soci\u0101l\u0101s identit\u0101tes faktoriem.<\/p>\n

2. PIEM\u0112ROJAMIE TIES\u012aBU AKTI<\/p>\n

2.1. Eiropas Parlamenta un padomes Regula Nr.2016\/679 par fizisku personu aizsardz\u012bbu attiec\u012bb\u0101 uz personas datu apstr\u0101di un \u0161\u0101du datu br\u012bvu apriti (2016. gada 27.apr\u012blis).<\/p>\n

2.2. Elektronisko sakaru likums.<\/p>\n

2.3. Inform\u0101cijas tehnolo\u0123iju dro\u0161\u012bbas likums un citi.<\/p>\n

3. VISP\u0100R\u012aGIE NOTEIKUMI<\/p>\n

3.1 \u0160aj\u0101 Politik\u0101 tiek sniegta visp\u0101r\u0113j\u0101 inform\u0101cija par to k\u0101 Pakalpojumu sniedz\u0113js veic personas datu apstr\u0101di. S\u012bk\u0101ka inform\u0101cija par personas datu apstr\u0101di tiek sniegta Klientiem, ietverot to l\u012bgumos un citos ar Pakalpojumu sniedz\u0113ja pakalpojumiem saist\u012btos dokumentos, k\u0101 ar\u012b Pakalpojumu sniedz\u0113ja m\u0101jas lap\u0101.<\/p>\n

3.2. Pakalpojumu sniedz\u0113js piem\u0113rojamo normat\u012bvo aktu ietvaros nodro\u0161ina personas datu konfidencialit\u0101ti un ir \u012bstenojusi atbilsto\u0161us tehniskos un organizatoriskos pas\u0101kumus personas datu pasarg\u0101\u0161anai no nesankcion\u0113tas piek\u013cuves, pretlikum\u012bgas apstr\u0101des vai izpau\u0161anas, nejau\u0161as pazaud\u0113\u0161anas, izmain\u012b\u0161anas vai izn\u012bcin\u0101\u0161anas.<\/p>\n

3.3. Pakalpojumu sniedz\u0113js personas datu apstr\u0101dei var izmantot personas datu apstr\u0101d\u0101t\u0101jus. \u0160\u0101dos gad\u012bjumos Pakalpojumu sniedz\u0113js veic nepiecie\u0161amos pas\u0101kumus, lai nodro\u0161in\u0101tu, ka \u0161\u0101di personas datu apstr\u0101d\u0101t\u0101ji personas datu apstr\u0101di veic saska\u0146\u0101 ar Pakalpojumu sniedz\u0113ja nor\u0101d\u0113m un atbilsto\u0161i piem\u0113rojamajiem normat\u012bvajiem ties\u012bbu aktiem un pieprasa atbilsto\u0161u dro\u0161\u012bbas pas\u0101kumu veik\u0161anu.<\/p>\n

3.4. Ja Pakalpojumu sniedz\u0113js atjaunin\u0101s \u0161o Politiku, visas izmai\u0146as, k\u0101 ar\u012b Politikas v\u0113sturisk\u0101s redakcijas, tiks public\u0113tas Pakalpojumu sniedz\u0113ja m\u0101jas lap\u0101 telenet.lv.<\/p>\n

3.5. Lai sniegtu Klientam lab\u0101kus un piem\u0113rot\u0101kus produktus un pakalpojumus, k\u0101 ar\u012b, lai nodro\u0161in\u0101tu, uztur\u0113tu, aizsarg\u0101tu un uzlabotu eso\u0161us produktus un pakalpojumus, Pakalpojumu sniedz\u0113js apstr\u0101d\u0101 no pakalpojumu snieg\u0161anas apkopotus datus.<\/p>\n

4. KLIENTU PERSONAS DATU KATEGORIJAS UN PIEM\u0112RI<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Nr.<\/td>\nDatu kategorija<\/td>\nPiem\u0113ri<\/td>\n<\/tr>\n
1.<\/td>\nPersonas identifik\u0101cijas dati<\/td>\nv\u0101rds, uzv\u0101rds, personas kods\/ID, dzim\u0161anas datums, pases Nr.\/ID numurs<\/td>\n<\/tr>\n
2.<\/td>\nPersonas kontaktinform\u0101cija<\/td>\nadrese, telefona numurs, e-pasta adrese<\/td>\n<\/tr>\n
3.<\/td>\nKlienta kontaktpersonu dati<\/td>\nkontaktpersonas v\u0101rds, uzv\u0101rds, e-pasta adrese, telefona numurs, amats<\/td>\n<\/tr>\n
4.<\/td>\nKlienta dati<\/td>\nklienta l\u012bguma numurs, klienta re\u0123istr\u0113\u0161anas datums, statuss, parakst\u012b\u0161anas datums, veids, pielikuma numurs, pielikuma datums<\/td>\n<\/tr>\n
5.<\/td>\nPakalpojuma dati<\/td>\nservisa numurs, pakalpojuma nosaukums, pakalpojuma adrese, cena, atlaide, atlaides beigu termi\u0146\u0161<\/td>\n<\/tr>\n
6.<\/td>\nKlienta profil\u0113\u0161anas dati<\/td>\npieder\u012bba kategorijai, segments, apak\u0161segments<\/td>\n<\/tr>\n
7.<\/td>\nGala iek\u0101rtu dati<\/td>\ngala iek\u0101rtas nosaukums, veids, seri\u0101lais numurs, IP\/ MAC adrese<\/td>\n<\/tr>\n
8.<\/td>\nPakalpojumu ier\u012bko\u0161anas aktivit\u0101tes dati<\/td>\nPieteikums, aktivit\u0101tes dati, ID numurs, datums, statuss<\/td>\n<\/tr>\n
9.<\/td>\nKomunik\u0101cijas dati<\/td>\nien\u0101ko\u0161\u0101\/izejo\u0161\u0101 sazi\u0146a, telefona zvani, korespondence, saturs, pieg\u0101des statuss<\/td>\n<\/tr>\n
10.<\/td>\nMaks\u0101tsp\u0113jas p\u0101rbaudes dati<\/td>\nstatuss par \u0101r\u0113ja par\u0101da esam\u012bbu, kred\u012btriska v\u0113rt\u0113jums, maks\u0101tsp\u0113jas statuss<\/td>\n<\/tr>\n
11.<\/td>\nNor\u0113\u0137inu dati<\/td>\nnor\u0113\u0137inu sist\u0113mas konta numurs, bankas konta numurs, r\u0113\u0137ina numurs, datums, summa, r\u0113\u0137ina sa\u0146em\u0161anas veids, apmaksas datums, par\u0101da summa, par\u0101da piedz\u012b\u0161anas inform\u0101cija<\/td>\n<\/tr>\n
12.<\/td>\nPakalpojuma tehniskie dati<\/td>\nbalss pakalpojuma saglab\u0101jamie dati, interneta piek\u013cuves pakalpojuma saglab\u0101jamie dati, WiFi lieto\u0161anas dati<\/td>\n<\/tr>\n
13.<\/td>\nBoj\u0101jumu pieteikumu dati Pal\u012bdz\u012bbas dienest\u0101<\/td>\npieteic\u0113js, pieteikuma numurs, balss ieraksts, e-pasts, re\u0123istr\u0113\u0161anas\/atrisin\u0101\u0161anas datums, veids, boj\u0101juma apraksts<\/td>\n<\/tr>\n
14.<\/td>\nKlientu aptauju dati<\/td>\naptaujas izs\u016bt\u012b\u0161anas datums, atbildes snieg\u0161anas datums, aptaujas jaut\u0101jumi un atbil\u017eu saturs, ja vien aptauja nav anon\u012bma<\/td>\n<\/tr>\n
15.<\/td>\nInterneta m\u0101jas lap\u0101s (telenet.lv) veikt\u0101s darb\u012bbas<\/td>\nIP adrese, audit\u0101cijas pieraksti<\/td>\n<\/tr>\n
16.<\/td>\nVideonov\u0113ro\u0161ana<\/td>\nvideonov\u0113ro\u0161ana datu centr\u0101 un biroj\u0101, ierakst\u012b\u0161anas datums<\/td>\n<\/tr>\n
17.<\/td>\nAudio ierakstu dati<\/td>\nPal\u012bdz\u012bbas dienesta t\u0101lru\u0146u audio ieraksti, datums un laiks<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

5. DATU APSTR\u0100DES TIESISKAIS PAMATS<\/p>\n

5.1. L\u012bguma nosl\u0113g\u0161ana un izpilde \u2013 lai Pakalpojumu sniedz\u0113js var\u0113tu nosl\u0113gt un izpild\u012bt l\u012bgumu ar Klientu, kvalitat\u012bvi sniedzot pakalpojumus un apkalpojot Klientu, tai j\u0101apkopo un j\u0101apstr\u0101d\u0101 noteikti personas dati, kas tiek sav\u0101kti pirms l\u012bguma nosl\u0113g\u0161anas ar Pakalpojumu sniedz\u0113ju vai jau nosl\u0113gt\u0101 l\u012bguma laik\u0101.<\/p>\n

5.2. Pakalpojumu sniedz\u0113ja le\u0123it\u012bm\u0101s intereses \u2013 iev\u0113rojot Pakalpojumu sniedz\u0113ja intereses, kuru pamat\u0101 ir kvalitat\u012bvu pakalpojumu un savlaic\u012bga atbalsta snieg\u0161ana Klientam, Pakalpojumu sniedz\u0113jam ir ties\u012bbas apstr\u0101d\u0101t Klienta personas datus t\u0101d\u0101 apjom\u0101, k\u0101d\u0101 tas tam ir objekt\u012bvi nepiecie\u0161ams un pietiekams \u0161\u012bs Politikas nor\u0101d\u012bt\u0101jiem nol\u016bkiem. Par Pakalpojumu sniedz\u0113ja le\u0123it\u012bmaj\u0101m interes\u0113m ir uzskat\u0101ma personas datu apstr\u0101de, veicot tie\u0161u tirgved\u012bbu, k\u0101 rezult\u0101t\u0101 Klientam tiek izteikti jauni un\/ vai individu\u0101li Pakalpojumu sniedz\u0113ja produktu un pakalpojumu pied\u0101v\u0101jumi.<\/p>\n

5.3. Juridisko pien\u0101kumu izpilde \u2013 Pakalpojumu sniedz\u0113js ir ties\u012bgs apstr\u0101d\u0101t personas datus, lai izpild\u012btu normat\u012bvo aktu pras\u012bbas, k\u0101 ar\u012b sniegtu atbildes uz valsts un pa\u0161vald\u012bbas likum\u012bgiem piepras\u012bjumiem.\u00a0<\/span><\/p>\n

5.4. Klienta piekri\u0161ana \u2013 Klients, k\u0101 personas datu subjekts, pats dod piekri\u0161anu personas datu v\u0101k\u0161anai un apstr\u0101dei noteiktiem m\u0113r\u0137iem. Piem\u0113ram, klienta piekri\u0161ana tie\u0161\u0101 m\u0101rketinga nol\u016bkiem, lai izteiktu jaunus un individu\u0101lus pied\u0101v\u0101jumus, tiks attiecin\u0101ta uz Pakalpojumu sniedz\u0113ja darb\u012bb\u0101m p\u0113c E-priv\u0101tuma regulas st\u0101\u0161anas sp\u0113k\u0101. Klienta piekri\u0161ana ir vi\u0146a br\u012bva griba un patst\u0101v\u012bgs l\u0113mums, kas var tikt sniegts jebkur\u0101 br\u012bd\u012b, t\u0101d\u0113j\u0101di at\u013caujot Pakalpojumu sniedz\u0113jam apstr\u0101d\u0101t personas datus noteiktajiem nol\u016bkiem. Klienta piekri\u0161ana ir tam saisto\u0161a, ja t\u0101 tiek sniegta mutiski (telefonsarunas laik\u0101 p\u0113c Klienta identifik\u0101cijas) vai rakstiski. Klientam ir ties\u012bbas jebkur\u0101 laik\u0101 atsaukt savu iepriek\u0161 sniegto piekri\u0161anu, izmantojot nor\u0101d\u012btos sazi\u0146as kan\u0101lus ar Pakalpojumu sniedz\u0113ju. Pieteikt\u0101s izmai\u0146as st\u0101sies sp\u0113k\u0101 tr\u012bs darba dienu laik\u0101. Piekri\u0161anas atsaukums neietekm\u0113 apstr\u0101des likum\u012bbu, kas pamatojas uz piekri\u0161anu pirms atsaukuma.<\/p>\n

5.5. Vit\u0101lu intere\u0161u aizsardz\u012bba \u2013 Pakalpojumu sniedz\u0113js ir ties\u012bgs apstr\u0101d\u0101t personas datus, lai aizsarg\u0101tu Klienta vai citas fiziskas personas vit\u0101l\u0101s intereses, piem., ja apstr\u0101de ir vajadz\u012bga humanit\u0101ros nol\u016bkos, dabas stihiju un cilv\u0113ka izrais\u012btu, it \u012bpa\u0161i, epid\u0113miju un to izplat\u012b\u0161an\u0101s monitoringam vai \u0101rk\u0101rtas humanit\u0101raj\u0101s situ\u0101cij\u0101s (terora akti, kibernoziegumi, tehnog\u0113n\u0101s katastrofu situ\u0101cijas un tml.).<\/p>\n

5.6. Ofici\u0101lo pilnvaru izpilde vai sabiedr\u012bbas intereses \u2013 Pakalpojumu sniedz\u0113js ir ties\u012bgs apstr\u0101d\u0101t datus, lai izpild\u012btu uzdevumu, ko veic sabiedr\u012bbas interes\u0113s vai \u012bstenojot Pakalpojumu sniedz\u0113ja likum\u012bgi pie\u0161\u0137irt\u0101s ofici\u0101l\u0101s pilnvaras. \u0160\u0101dos gad\u012bjumos pamats personas datu apstr\u0101dei ir iek\u013cauts normat\u012bvajos aktos.<\/p>\n

6. DATU APSTR\u0100DES NOL\u016aKI<\/p>\n

6.1. Visp\u0101r\u012bgai klientu attiec\u012bbu vad\u012b\u0161anai un pakalpojumu p\u0101rdo\u0161anai, pieejas produktu un pakalpojumu nodro\u0161in\u0101\u0161anai un administr\u0113\u0161anai – lai nosl\u0113gtu un izpild\u012btu l\u012bgumu ar Klientu, lai nodro\u0161in\u0101tu datu aktualit\u0101ti un pareiz\u012bbu, p\u0101rbaudot un papildinot datus.<\/p>\n

6.2. Pakalpojumu sniedz\u0113js apstr\u0101d\u0101 personas datus, lai nodro\u0161in\u0101tu kvalitat\u012bvu, savlaic\u012bgu un Klientam \u0113rtu apkalpo\u0161anu l\u012bgumattiec\u012bbu sp\u0113k\u0101 esam\u012bbas laik\u0101:<\/p>\n

6.2.1. Klienta attiec\u012bbu (t.sk. att\u0101lin\u0101tai) vad\u012b\u0161anai, nodro\u0161inot L\u012bgumu nosl\u0113g\u0161anu un izpildi, k\u0101 ar\u012b ar to saist\u012bto procesu realiz\u0101ciju;<\/p>\n

6.2.2. Klienta kred\u012btsp\u0113jas p\u0101rbaudei, lai pied\u0101v\u0101tu Klientam jaunus un modern\u0101kus produktus un pakalpojumus;<\/p>\n

6.2.3 Klienta s\u016bdz\u012bbu izskat\u012b\u0161anai un atbalsta (t.sk. tehnisk\u0101 atbalsta) nodro\u0161in\u0101\u0161anai saist\u012bb\u0101 ar sniegtajiem pakalpojumiem;<\/p>\n

6.2.4. Efekt\u012bvas naudas pl\u016bsmas p\u0101rvald\u012b\u0161anai, t.sk., Klienta maks\u0101jumu un par\u0101du administr\u0113\u0161anai;<\/p>\n

6.2.5. Videonov\u0113ro\u0161ana ar m\u0113r\u0137i – noziedz\u012bgu nodar\u012bjumu nov\u0113r\u0161ana un klientu \u012bpa\u0161uma aizsardz\u012bba;<\/p>\n

6.2.6. Klientam interes\u0113jo\u0161o pakalpojumu re\u0123istr\u0113\u0161anai, eso\u0161o pakalpojumu izmai\u0146u vad\u012bbai un statistikas vai atskai\u0161u \u0123ener\u0113\u0161anai pa\u0161apkalpo\u0161anas port\u0101los.<\/p>\n

6.3. Pakalpojumu sniedz\u0113js apstr\u0101d\u0101 personas datus, lai veicin\u0101tu nozares att\u012bst\u012bbu un pied\u0101v\u0101tu jaunus pakalpojumus Klientiem, t.sk.,:<\/p>\n

6.3.1. Jaunu produktu izveidei un pied\u0101v\u0101jumu izteik\u0161anai par tiem;<\/p>\n

6.3.2. Tirgus anal\u012bzes veik\u0161anai un biznesa mode\u013ca att\u012bst\u012bbai tiek veikta Pakalpojumu sniedz\u0113ja klientu statistisko datu apstr\u0101de;<\/p>\n

6.3.3. Pakalpojumu sniedz\u0113js apstr\u0101d\u0101 personas datus, lai veidotu un uztur\u0113tu Pakalpojumu sniedz\u0113ja iek\u0161\u0113jos procesus, nodro\u0161in\u0101tu dokumentu apriti un citus iek\u0161\u0113jos procesus (piem., l\u012bgumu un citu dokumentu arhiv\u0113\u0161anu) tam nepiecie\u0161am\u0101 un pietiekam\u0101 apjom\u0101.<\/p>\n

6.4. Pakalpojumu sniedz\u0113js ir ties\u012bgs apstr\u0101d\u0101t datus zem\u0101k nor\u0101d\u012btajiem, k\u0101 ar\u012b citiem nol\u016bkiem, sa\u0146emot no Klienta br\u012bvi sniegtu un nep\u0101rprotamu piekri\u0161anu:<\/p>\n

6.4.1. Klienta personas datu p\u0101rbaude par\u0101du v\u0113stures datu b\u0101z\u0113s pirms l\u012bguma nosl\u0113g\u0161anas, lai nov\u0113rt\u0113tu Klienta sp\u0113ju izpild\u012bt l\u012bguma saist\u012bbas,<\/p>\n

6.4.2. Pakalpojumu sniedz\u0113ja t\u0113la populariz\u0113\u0161anai tirg\u016b, s\u016btot Klientam nov\u0113l\u0113jumus sv\u0113tkos, organiz\u0113jot klientu apmierin\u0101t\u012bbas aptaujas, eso\u0161o produktu un pakalpojumu uzlabo\u0161anai, k\u0101 ar\u012b jaunu produktu izveidei.\u00a0<\/span><\/p>\n

7. KLIENTA, K\u0100 DATU SUBJEKTA TIES\u012aBAS<\/p>\n

Klientam (datu subjektam) ir ties\u012bbas attiec\u012bb\u0101 uz savu datu apstr\u0101di, kas saska\u0146\u0101 ar piem\u0113rojamiem normat\u012bvajiem aktiem ir klasific\u0113ti k\u0101 personas dati. \u0160\u012bs ties\u012bbas kopum\u0101 ir \u0161\u0101das:<\/p>\n

7.1. Piepras\u012bt savu personas datu labo\u0161anu, ja tie ir neatbilsto\u0161i, nepiln\u012bgi vai nepareizi.<\/p>\n

7.2. Iebilst savu personas datu apstr\u0101dei, ja apstr\u0101de ir balst\u012bta uz le\u0123it\u012bmaj\u0101m interes\u0113m, tai skait\u0101 iebilst pret personas datu profil\u0113\u0161anu.<\/p>\n

7.3. Pras\u012bt savu personas datu dz\u0113\u0161anu, piem\u0113ram, ja personas dati tiek apstr\u0101d\u0101ti, pamatojoties uz piekri\u0161anu un Klients ir atsaucis savu piekri\u0161anu. \u0160\u012bs ties\u012bbas nav sp\u0113k\u0101, ja Personas dati, kuru dz\u0113\u0161ana tiek piepras\u012bta, tiek apstr\u0101d\u0101ti, ar\u012b pamatojoties uz citu tiesisku pamatu, piem\u0113ram, l\u012bgumu vai no attiec\u012bgiem normat\u012bvajiem aktiem izrieto\u0161ajiem pien\u0101kumiem, vai to saglab\u0101\u0161anu nosaka sp\u0113k\u0101 eso\u0161o normat\u012bvo aktu pras\u012bbas.<\/p>\n

7.4. Ierobe\u017eot savu personas datu apstr\u0101di saska\u0146\u0101 ar piem\u0113rojamajiem normat\u012bvajiem aktiem, piem\u0113ram, laik\u0101, kad Pakalpojumu sniedz\u0113js izv\u0113rt\u0113, vai Klientam ir ties\u012bbas uz savu datu dz\u0113\u0161anu.<\/p>\n

7.5. Sa\u0146emt inform\u0101ciju, vai Pakalpojumu sniedz\u0113js apstr\u0101d\u0101 Klienta personas datus un, ja apstr\u0101d\u0101, tad ar\u012b piek\u013c\u016bt tiem.<\/p>\n

7.6. Sa\u0146emt savus personas datus, ko Klients ir sniedzis Pakalpojumu sniedz\u0113jam un kas tiek apstr\u0101d\u0101ti uz piekri\u0161anas un l\u012bguma izpildes pamata rakstisk\u0101 form\u0101, vai k\u0101d\u0101 no bie\u017e\u0101k izmantotajiem elektroniskajiem form\u0101tiem un, ja iesp\u0113jams, nodot \u0161\u0101dus datus citam pakalpojumu sniedz\u0113jam (datu p\u0101rnesam\u012bba).<\/p>\n

7.7. Atsaukt savu piekri\u0161anu savu Personas datu Apstr\u0101dei.<\/p>\n

7.8. Netikt pak\u013cautam piln\u012bb\u0101 automatiz\u0113tai l\u0113mumu pie\u0146em\u0161anai, tai skait\u0101 profil\u0113\u0161anai, ja \u0161\u0101dai l\u0113mumu pie\u0146em\u0161anai ir tiesisk\u0101s sekas vai kas l\u012bdz\u012bg\u0101 veid\u0101 iev\u0113rojami ietekm\u0113 Klientu.<\/p>\n

7.9. Iesniegt s\u016bdz\u012bbas par personas datu izmanto\u0161anu Datu valsts inspekcijai (www.dvi.gov.lv), ja Klients uzskata, ka vi\u0146a personas datu apstr\u0101de p\u0101rk\u0101pj vi\u0146a ties\u012bbas un intereses saska\u0146\u0101 ar piem\u0113rojamajiem normat\u012bvajiem aktiem.<\/p>\n

8. KLIENTU PERSONAS DATU PROFIL\u0112\u0160ANA K\u0100 DATU APSTR\u0100DE<\/p>\n

8.1. Profil\u0113\u0161ana ir jebkura veida automatiz\u0113ta personas datu apstr\u0101de, kas izpau\u017eas k\u0101 personas datu izmanto\u0161ana nol\u016bk\u0101 izv\u0113rt\u0113t konkr\u0113tus ar fizisku personu saist\u012btus personiskus aspektus, jo \u012bpa\u0161i analiz\u0113t vai prognoz\u0113t aspektus saist\u012bb\u0101 ar min\u0113t\u0101s fizisk\u0101s personas person\u012bgaj\u0101m v\u0113lm\u0113m, interes\u0113m, uzticam\u012bbu, uzved\u012bbu, atra\u0161an\u0101s vietu vai p\u0101rvieto\u0161anos;<\/p>\n

8.2. Apstr\u0101d\u0101jot Klienta personas datus, Pakalpojumu sniedz\u0113js var veikt profil\u0113\u0161anu, lai s\u016bt\u012btu jaukus nov\u0113l\u0113jumus, d\u0101vanas, pie\u0161\u0137irtu bonusus, veidojot un izsakot individu\u0101lus pied\u0101v\u0101jumus vai veiktu klientu aptaujas. Automatiz\u0113tie individu\u0101lie l\u0113mumi tiek pie\u0146emti tikai biznesa nol\u016bkos, un tie nerad\u012bs Klientam tiesiskas sekas. Klientam jebkur\u0101 laik\u0101 ir ties\u012bbas iebilst pret automatiz\u0113ta l\u0113muma pie\u0146em\u0161anu un neb\u016bt par t\u0101da pie\u0146emt\u0101 l\u0113muma subjektu.<\/p>\n

8.3. Tie\u0161\u0101 tirgved\u012bba un pamats s\u016bt\u012bt Klientam komercpazi\u0146ojumus: Pakalpojumu sniedz\u0113js veic tie\u0161o tirgved\u012bbu, izplatot Klientam komercpazi\u0146ojumus, lai Klients vienm\u0113r tiktu inform\u0113ts par jauniem, moderniem un\/ vai tie\u0161i Klientam izveidotiem produktiem, pakalpojumiem, k\u0101 ar\u012b \u012bpa\u0161iem l\u012bguma noteikumiem (piem., atlaid\u0113m). Klientam ir ties\u012bbas jebkur\u0101 laik\u0101 un bez maksas atteikties no komercpazi\u0146ojumu sa\u0146em\u0161anas, inform\u0113jot par to Pakalpojumu sniedz\u0113ju.<\/p>\n

9. S\u012aKDATNES<\/p>\n

S\u012bkdatnes ir nelielas teksta datnes, kas tiek izveidotas un saglab\u0101tas Klienta ier\u012bc\u0113 (dator\u0101, plan\u0161et\u0113,\u00a0 <\/span>mobilaj\u0101 telefon\u0101 un tml.), apmekl\u0113jot Pakalpojumu sniedz\u0113ja interneta vietnes. S\u012bkdatnes \u201catceras\u201d lietot\u0101ja pieredzi un pamatinform\u0101ciju un t\u0101d\u0113j\u0101di uzlabo Pakalpojumu sniedz\u0113ja m\u0101jaslapas vietnes lieto\u0161anas \u0113rtumu. Pakalpojumu sniedz\u0113js neizmanto s\u012bkdatnes m\u0113r\u0137iem, kas ietilpst Eiropas Parlamenta un padomes Regulas Nr.2016\/679 par fizisku personu aizsardz\u012bbu attiec\u012bb\u0101 uz personas datu apstr\u0101di un \u0161\u0101du datu br\u012bvu apriti ietvar\u0101.<\/p>\n

10. GLAB\u0100\u0160ANAS PERIODS<\/p>\n

Personas dati tiks apstr\u0101d\u0101ti tikai tik ilgi, cik tas ir nepiecie\u0161ams apstr\u0101des m\u0113r\u0137a izpildei. Glab\u0101\u0161anas periods var b\u016bt pamatots ar l\u012bgumu ar Klientu, Pakalpojumu sniedz\u0113ja le\u0123it\u012bmaj\u0101m interes\u0113m vai piem\u0113rojamajiem normat\u012bvajiem aktiem (piem\u0113ram, likumiem par gr\u0101matved\u012bbu, noziedz\u012bgi ieg\u016btu l\u012bdzek\u013cu legaliz\u0113\u0161anas nov\u0113r\u0161anu, noilgumu, civilties\u012bb\u0101m u.tml.).<\/p>\n

11. PERSONAS DATU IEG\u016a\u0160ANAS VEIDI<\/p>\n

11.1. Pakalpojumu sniedz\u0113js ieg\u016bst Klienta personas datus, kad Klients:<\/p>\n

11.1.1. Ieg\u0101d\u0101jas un izmanto Pakalpojumu sniedz\u0113ja produktus vai pakalpojumus;<\/p>\n

11.1.2. Jaut\u0101 Pakalpojumu sniedz\u0113jam pla\u0161\u0101ku inform\u0101ciju par Klienta izmantoto produktu vai Klientam piesl\u0113gto pakalpojumu, vai sazin\u0101s ar Pakalpojumu sniedz\u0113ju saist\u012bb\u0101 ar s\u016bdz\u012bbu vai inform\u0101cijas piepras\u012b\u0161anu, identific\u0113jot Klientu;<\/p>\n

11.1.3. Piedal\u0101s aptauj\u0101s;<\/p>\n

11.1.4. Ievada inform\u0101ciju Pakalpojumu sniedz\u0113ja pa\u0161apkalpo\u0161an\u0101s port\u0101los;<\/p>\n

11.1.4. Tiek film\u0113ts ar Pakalpojumu sniedz\u0113ja videonov\u0113ro\u0161anas iek\u0101rtam Pakalpojumu sniedz\u0113ja biroja vai datu centra telp\u0101s;<\/p>\n

11.2. Pakalpojumu sniedz\u0113js var apstr\u0101d\u0101t Klienta personas datus, kas ir sa\u0146emti no tre\u0161aj\u0101m person\u0101m, ja Klients tam piekritis (piem., no par\u0101dv\u0113stures datub\u0101\u017eu tur\u0113t\u0101jiem un tml.);<\/p>\n

12. KLIENTA DATU AIZSARDZ\u012aBA<\/p>\n

12.1.Pakalpojumu sniedz\u0113js nodro\u0161ina, past\u0101v\u012bgi p\u0101rskata un uzlabo aizsardz\u012bbas pas\u0101kumus, lai aizsarg\u0101tu Klienta personas datus no nesankcion\u0113tas piek\u013cuves, nejau\u0161as nozaud\u0113\u0161anas, izpau\u0161anas vai izn\u012bcin\u0101\u0161anas. Lai to nodro\u0161in\u0101tu, Pakalpojumu sniedz\u0113js aizsarg\u0101 Klienta datus, izmantojot m\u016bsdienu tehnolo\u0123iju iesp\u0113jas, \u0146emot v\u0113r\u0101 past\u0101vo\u0161os priv\u0101tuma riskus un SIA TELENET sapr\u0101t\u012bgi pieejamos organizatoriskos, finansi\u0101los un tehniskos resursus, taj\u0101 skait\u0101 izmantojot \u0161\u0101dus dro\u0161\u012bbas pas\u0101kumus:<\/p>\n

12.1.1. Datu \u0161ifr\u0113\u0161anu, p\u0101rraidot datus (SSL \u0161ifr\u0113\u0161ana);<\/p>\n

12.1.2. Ugunsm\u016bri;<\/p>\n

12.1.3. Ielau\u0161an\u0101s aizsardz\u012bbas un atkl\u0101\u0161anas programmas;<\/p>\n

12.1.4. Citus aizsardz\u012bbas pas\u0101kumus atbilsto\u0161i aktu\u0101laj\u0101m tehnikas att\u012bst\u012bbas iesp\u0113j\u0101m.<\/p>\n

12.2. Pakalpojumu sniedz\u0113js r\u016bp\u012bgi p\u0101rbauda visus pakalpojuma sniedz\u0113jus, kas Pakalpojumu sniedz\u0113ja v\u0101rd\u0101 un uzdevum\u0101 apstr\u0101d\u0101 Klienta personas datus, k\u0101 ar\u012b izv\u0113rt\u0113, vai sadarb\u012bbas partneri (personas datu apstr\u0101d\u0101t\u0101ji) pielieto atbilsto\u0161us dro\u0161\u012bbas pas\u0101kumus, lai Klienta personas datu apstr\u0101de notiktu atbilsto\u0161i Pakalpojumu sniedz\u0113ja dele\u0123\u0113jumam un normat\u012bvo aktu pras\u012bb\u0101m. Sadarb\u012bbas partneriem nav at\u013cauts\u00a0 <\/span>apstr\u0101d\u0101t Klienta personas datus saviem nol\u016bkiem.\u00a0<\/span><\/p>\n

12.3. Pakalpojumu sniedz\u0113js neuz\u0146emas atbild\u012bbu par jebk\u0101du nesankcion\u0113tu piek\u013cuvi personas datiem un\/ vai personas datu zudumu, ja tas nav atkar\u012bgs no Pakalpojumu sniedz\u0113ja, piem\u0113ram, Klienta vainas un\/ vai nolaid\u012bbas d\u0113\u013c.<\/p>\n

13. APSTR\u0100DES TERITORIJA<\/p>\n

13.1. Personas dati tiek apstr\u0101d\u0101ti Eiropas Savien\u012bb\u0101\/Eiropas Ekonomiskaj\u0101 zon\u0101 (ES\/EEZ), tom\u0113r atsevi\u0161\u0137os gad\u012bjumos tie var tikt nodoti un apstr\u0101d\u0101ti valst\u012bs, kas neietilpst ES\/EEZ.<\/p>\n

13.2. Personas datu nodo\u0161ana un apstr\u0101de \u0101rpus ES\/EEZ var notikt, ja tam ir tiesisks pamatojums, proti, lai izpild\u012btu juridisku pien\u0101kumu, nosl\u0113gtu vai izpild\u012btu l\u012bgumu, vai saska\u0146\u0101 ar Klienta piekri\u0161anu, un ir veikti pien\u0101c\u012bgi dro\u0161\u012bbas pas\u0101kumi. Pien\u0101c\u012bgi dro\u0161\u012bbas pas\u0101kumi ir, piem\u0113ram:<\/p>\n

13.2.1. Ir nosl\u0113gta vieno\u0161an\u0101s, tai skait\u0101 ES l\u012bguma standartklauzulas vai citi apstiprin\u0101ti noteikumi, r\u012bc\u012bbas kodekss, sertifik\u0101cijas u.tml., kas ir apstiprin\u0101tas saska\u0146\u0101 ar Visp\u0101r\u012bgo datu aizsardz\u012bbas regulu;<\/p>\n

13.2.2. ES\/EEZ neietilpsto\u0161aj\u0101 valst\u012b, kur\u0101 sa\u0146\u0113m\u0113js atrodas, atbilsto\u0161i ES Komisijas l\u0113mumam tiek nodro\u0161in\u0101ts pietiekams datu aizsardz\u012bbas l\u012bmenis;<\/p>\n

13.3.3. Sa\u0146\u0113m\u0113js ir sertific\u0113ts atbilsto\u0161i Priv\u0101tuma vairogam (attiecas uz sa\u0146\u0113m\u0113jiem, kuri atrodas Amerikas Savienotaj\u0101s Valst\u012bs).<\/p>\n

13.4. P\u0113c piepras\u012bjuma Klients var sa\u0146emt s\u012bk\u0101ku inform\u0101ciju par Personas datu nodo\u0161anu valst\u012bm \u0101rpus ES\/EEZ.<\/p>\n

14. KONTAKTINFORM\u0100CIJA<\/p>\n

14.1. Klients var sazin\u0101ties ar Pakalpojumu sniedz\u0113ju saist\u012bb\u0101 ar jaut\u0101jumiem, piekri\u0161anas atsauk\u0161anu, piepras\u012bjumiem, datu subjektu ties\u012bbu izmanto\u0161anu un s\u016bdz\u012bb\u0101m par personas datu izmanto\u0161anu.<\/p>\n

14.2. Pakalpojumu sniedz\u0113ja kontaktinform\u0101cija ir pieejama t\u012bmek\u013ca vietn\u0113: www.telenet.lv sada\u013c\u0101 kontakti.[\/vc_column_text][\/vc_column][vc_column width=”1\/4″][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column width=”1\/4″][\/vc_column][vc_column width=”1\/2″][vc_custom_heading]Priv\u0101tuma politika[\/vc_custom_heading][vc_column_text]\u0160\u012bs Priv\u0101tuma politikas m\u0113r\u0137is ir sniegt fiziskajai personai \u2013 SIA \u201cTELENET\u201d pakalpojumu klientam – inform\u0101ciju par personas […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-886","page","type-page","status-publish","hentry"],"yoast_head":"\nPrivacy Policy - Telenet<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.telenet.lv\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Telenet\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column width=”1\/4″][\/vc_column][vc_column width=”1\/2″][vc_custom_heading]Priv\u0101tuma politika[\/vc_custom_heading][vc_column_text]\u0160\u012bs Priv\u0101tuma politikas m\u0113r\u0137is ir sniegt fiziskajai personai \u2013 SIA \u201cTELENET\u201d pakalpojumu klientam – inform\u0101ciju par personas […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.telenet.lv\/en\/privacy-policy\/\" \/>\n<meta property=\"og:site_name\" content=\"Telenet\" \/>\n<meta property=\"article:modified_time\" content=\"2024-06-19T12:22:24+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"17 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.telenet.lv\/en\/privacy-policy\/\",\"url\":\"https:\/\/www.telenet.lv\/en\/privacy-policy\/\",\"name\":\"Privacy Policy - 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